Shopping Guide

Domestic delivery methods and freight calculation

Delivery service is available from Monday to Friday. Delivery is suspended on holidays and national holidays.

Home delivery is free for single orders over NT$1,000.

※If the amount is less than NT$1,000, a logistics fee of NT$180 will be charged for home delivery and a logistics fee of NT$60 will be charged for supermarkets. There is currently no overseas shipping service.

payment method

Online card swiping: This mall uses the Green World card swiping system. All credit card information is directly connected to the cash flow encryption. This website cannot learn your credit card information from any alternative, so you can use your credit card to pay with peace of mind on this site. Currently The credit cards accepted by this site are: VISA, Mastercard, and JCB.

Invoices: Both double-joint and triple-joint invoices on this site are issued electronically and will be sent to the member's email 3 to 5 working days after the goods are shipped (excluding national holidays and pre-ordered goods). Paper invoices will not be sent separately. .

How to cancel an order

You can contact customer service staff directly before the order enters the packaging process, and we will cancel the order for you. If the product has already been packaged or shipped, the order cannot be canceled and will be processed by return.

How many days does it take to receive the item after ordering?

If the product is in stock, it will take about D+3 working days to ship from the day after the order is placed and payment is completed. If there is any delay, we will notify you by email. Please be sure to fill in your email address. But please be sure to note that shipments are postponed during holidays, so customers are asked to wait patiently, thank you.

※ Sometimes there may be heavy logistics business volume that affects the delivery schedule. We ask for your understanding and please inform us of your needs at any time, or write to us to inquire about the delivery status!

Taiwan parcel delivery

  1. Free shipping for orders over NT$1,000 in Taiwan. Shipping fees will be charged for each order that does not reach the threshold.
  2. Taiwan's main island and outer islands use "Dairong Logistics/Home Delivery" delivery, or use supermarket pickup or supermarket pickup and payment services.
  3. The goods you ordered will be shipped to the designated address within 3 to 5 working days (excluding national holidays and pre-ordered goods) starting from the next working day after payment is completed. An email notification will be sent when shipping.
  4. If the goods are returned without signing for them after shipment, the entire order will be cancelled, and the quota for the originally ordered goods will not be retained.